Legal
Club Contrast ("we," "us," or "our") operates a Nordic sauna and cold plunge studio at 14446 Ventura Blvd, Sherman Oaks, CA 91423. This Privacy Policy explains how we collect, use, and protect your information when you use clubcontrast.com or book a session with us.
We collect only what we need to operate our booking service. Under the CCPA, the categories of personal information we collect are:
We do not collect: social security numbers, financial account numbers (payments are tokenized by our processor), precise geolocation, biometric data, health data, or any information from minors.
The business or commercial purposes for which we collect personal information:
We do not use your information for advertising, third-party marketing, or promotional outreach.
By providing your phone number, you consent to receive a one-time verification code via SMS to log in or create your account. If you separately opt in to booking reminders, you may receive one SMS message approximately one hour before each upcoming session.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We do not share, rent, or disclose personal information to third parties for their own marketing purposes.
We may share limited information only with:
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
You may request that we disclose what personal information we have collected about you, the categories of sources, the business purpose for collection, and whether it has been disclosed to third parties.
You may request deletion of your personal information. You can do this instantly and without contacting us — log into your account, go to Settings, and select Delete My Account & All Data. Your account, bookings, and all personal information will be permanently deleted immediately.
Go to Account Settings →You may request correction of inaccurate personal information. You can update your name directly in your account settings at any time. For other corrections, contact us.
We do not sell your personal information. There is nothing to opt out of.
We do not collect sensitive personal information as defined by the CPRA (e.g., precise geolocation, biometrics, health data, financial account numbers).
We will not discriminate against you for exercising any of your privacy rights. Exercising your rights will not affect the price or quality of our services.
To exercise your rights (other than deletion, which is self-service in your account), you may contact us by:
We will respond to verifiable consumer requests within 45 days as required by law. We may need to verify your identity before processing a request.
California residents may request information about whether we disclose personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for direct marketing purposes and have not done so in the preceding calendar year.
We retain your account and booking information for as long as your account is active. You may delete your account and all associated data at any time through your account settings — no waiting period, no questions asked. Upon deletion, all personal information is permanently removed from our systems.
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We may update this Privacy Policy periodically. We will post the updated policy with a revised date. Material changes will be communicated to users via the website. Continued use of our service after changes constitutes acceptance of the updated policy.
For privacy-related questions, requests, or concerns:
Club Contrast
14446 Ventura Blvd, Sherman Oaks, CA 91423
Instagram: @clubcontrast